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Ethics

Like all good things in life, certain things pop up that need addressing, and so we work on themes each year to improve as we go.

We salute you Yvon Chouinard and Greta Thunberg!

Our Approach

We are inspired by those taking a stand for more conscious practices in business, and for the care and protection of the environment.

We are taking steps to effectively play our part in this crucial global effort. We understand the responsibility of running a business based on good ethics, and we commit to transparency in our practises.

We are continually educating ourselves to learn about different ways we can make improvements to our sustainability, through the way we design and manufacture, to the ways we operate in our stores.

Our Ethics

An ethical basis provides the strong core of our tight knit business.

Integrity, fairness and support are key values nurtured in our team of 18. Between us we have grown 16 babies, and our workplace has needed to be flexible to accommodate family time.

Having an ethical basis has meant that from the beginning, we have chosen to partner with businesses who share our values. Using top quality and recycled materials, managing fairness in the working areas and careful waste management.

We are making headway with our aim to produce jewellery for life.

Zoë & Morgan
Circularity System


Do you have Zoë & Morgan jewellery that’s not quite your style anymore, or perhaps you want something new but don't have space?

All of our jewellery is handcrafted using recycled 925 sterling silver, solid gold and platinum. The beauty of this means we're able to melt down and recycle any of our jewellery such as broken chains or findings with zero waste to create new pieces, creating a closed loop process.

To encourage our community to recycle their older jewellery and continue the material journey, we’ve introduced our Circularity System.

We invite you to bring in any Zoë & Morgan pieces you no longer wear, in return for a £25 gift voucher for each piece.

We will melt down your old jewellery, leaving nothing to waste. You have credit towards a new piece to treasure, and we are able to reuse the melted materials to create something new.

There is no minimum amount of jewellery you need to provide.

It's a simple 3 step process:

Step 1

Bring your Zoë & Morgan jewellery into our store and talk to one of our lovely team members.

If you are based outside of London, please send the jewellery to the address below:

Zoë & Morgan
Attn: Circularity System
8A All Saints Road,
Notting Hill,
London, W11 1HH

Please download and complete the form and send this with your jewellery, we will be in touch when your voucher is ready to use.

Step 2

We melt down and reuse the metals, continuing the journey and crafting new pieces from the refined alloy (recycled materials).

Step 3

A £25 gift voucher for each piece of jewellery will be emailed to you, for you to put towards your next Zoë & Morgan purchase.

It’s as simple as that!

Our Practices

We are inspired by those taking a stand for more conscious practices in business, and for the care and protection of the environment.

We are taking steps to effectively play our part in this crucial global effort. We understand the responsibility of running a business based on good ethics, and we commit to transparency in our practises.

We are continually educating ourselves to learn about different ways we can make improvements to our sustainability, through the way we design and manufacture, to the ways we operate in our stores. 

We acknowledge the many issues involved in sourcing the supply of materials to make truly ethical jewellery.

We continually research, learn and progress towards our goal of working solely with ethically sourced materials.

Our packaging & delivery

Packaging is important to us, specifically looking at the development of our jewellery boxes with design, luxury and the environment in mind. Our jewellery boxes and bags are made from recycled materials.

For our look books and post-cards, we use Tinteretto Gesso, which is an fsc-mixed certified stock, meaning it’s a mix of recycled and sustainably sourced paper fibres, and is also chlorine free. We also print using vegetable ink.

The tissue paper we use to wrap gifts and line our gift bags is an eco, natural non-dyed paper. We secure our gifts without the use of cellotape, instead using a cotton ribbon. The eco bags we ship our jewellery in are compostable, made from plants.

Recycling

We try to recycle all plastic and paper in-store, and reuse wherever we can.

Douglas, our dad, was a jewellery maker and throughout his career he had an awareness of sustainable practices. He adapted and repurposed customer’s old pieces into new ones, as well as repairing existing pieces.

We maintain this Bespoke Service, enabling our customers to be reminded of their heritage by recycling pieces they might have inherited or owned for a long time but no longer wear. The metal can be melted and a new piece designed using the existing gemstones.

Learn more about our Bespoke Service here.

Our daily practices

As we work on big changes and solutions in the background, we find having some simple daily practices a positive step in the right direction.

We drink coffee from our own cups in the morning, we recycle and re-use materials as a natural part of our shop operations, and we take time out during the day to share healthy meals.

Our goals

We aim to produce jewellery for life; made to last and be inherited. We want our jewellery to be passed down through future generations, to be collected pieces that celebrate significant events.

We aim to create jewellery which involves no waste or exploitation in its production, which can then be repurposed, repaired and recycled.

SEND ENQUIRY

Speak to the Designer

For deepening into the understanding of what you’re looking for in the creation of your piece book an appointment with us.

Fill out the form below to book an appointment. This can be done remotely if you can’t make it in store.

Need Assistance?

Contact Us

Please don’t hesitate to contact us for any questions or queries that you may have.

+44 (0) 207 2473377
shopuk@zoeandmorgan.com